Frequently Asked Questions
Find answers to common questions about Ayaani supplements
About Our Products
What makes Ayaani supplements different from other brands?
Ayaani supplements stand out through our commitment to enhanced bioavailability, premium ingredient quality, and UK-based development. We invest in advanced delivery systems—including S-Acetyl technology, liposomal encapsulation, and effervescent formulations—that significantly improve absorption and effectiveness. Our formulations are developed by nutritional scientists in the UK to exacting standards, using therapeutic doses of active ingredients in synergistic combinations for optimal results.
Are Ayaani supplements suitable for vegetarians and vegans?
Yes, all Ayaani supplements are formulated to be suitable for both vegetarians and vegans. We use plant-based capsules and carefully selected ingredients that align with vegan principles. Our commitment to ethical practices extends throughout our product development and manufacturing processes.
How long will it take to see results from Ayaani supplements?
Results vary depending on the specific supplement and individual factors such as age, lifestyle, and overall health. Generally, many customers report noticing initial benefits within 3-4 weeks of consistent use, with more significant results developing over 6-8 weeks. For optimal results, we recommend completing a full course (typically 60 days) and using the supplements as part of a healthy lifestyle that includes proper nutrition, adequate hydration, regular exercise, and sufficient sleep.
Can I take multiple Ayaani supplements together?
Yes, our supplements are designed to work well together and many customers use multiple Ayaani products as part of their wellness routine. Popular combinations include our Glutathione products with our Brain Health Supplement for comprehensive wellness support, or our NAD+ supplement with Glutathione for enhanced anti-ageing benefits. If you have specific health concerns or are taking medications, we recommend consulting with a healthcare professional before combining supplements.
Are there any side effects from taking Ayaani supplements?
Ayaani supplements are formulated with carefully selected natural ingredients at appropriate dosages to minimise the risk of side effects. The vast majority of our customers use our products without experiencing any adverse effects. However, as with any supplement, individual responses can vary. Some people may experience mild digestive discomfort when first taking a new supplement. If you have any concerns or experience unexpected effects, we recommend discontinuing use and consulting with a healthcare professional.
Orders & Shipping
How long will delivery take?
We offer several shipping options to meet your needs:
- Standard Delivery: 2-3 working days within the UK
- Express Delivery: Next working day delivery for orders placed before 2pm Monday-Friday
- International Delivery: 5-10 working days depending on destination
Please note that these are estimated timeframes and actual delivery times may vary, particularly during peak periods or due to circumstances beyond our control.
Do you offer free shipping?
Yes, we offer free standard delivery on all UK orders over £30. Orders below this threshold incur a £3.95 shipping fee. Express delivery and international shipping options are available at additional cost, with exact rates calculated at checkout based on your location and order details.
Do you ship internationally?
Yes, we ship to most international destinations. Shipping costs and delivery timeframes vary by country and will be calculated at checkout. Please note that customers are responsible for any import duties, taxes, or customs fees that may apply when receiving international shipments. These charges vary by country and are not included in our shipping fees.
What is your return policy?
We stand behind the quality of our products with a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase for any reason, you can return unopened products within 30 days of delivery for a full refund of the purchase price (excluding shipping costs). For opened products, we offer a 14-day return period. To initiate a return, please contact our customer service team at support@ayaani.co.uk with your order number and reason for return.
How can I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor your delivery status through the carrier's website. You can also view your order status and tracking information by logging into your account on our website and navigating to the "Order History" section.
Subscription & Loyalty
Do you offer a subscription service?
Yes, we offer a convenient Subscribe & Save option for most of our products. When you subscribe, you'll receive:
- 10% discount on every order
- Free UK delivery regardless of order value
- Flexible delivery schedule (choose from monthly, bi-monthly, or quarterly deliveries)
- Easy management of your subscription through your account
- No commitment—pause, skip, or cancel anytime
To subscribe, simply select the "Subscribe & Save" option when adding products to your cart.
How does your loyalty programme work?
Our Ayaani Rewards programme lets you earn points with every purchase that can be redeemed for discounts on future orders. You'll earn:
- 1 point for every £1 spent
- 100 points for creating an account
- 250 points for your first purchase
- 100 points for referring a friend (plus they get 15% off their first order)
- 50 points for following us on social media
- 50 points for leaving a product review
Points can be redeemed at checkout, with 500 points equal to £5 off your order. Points never expire as long as your account remains active with at least one purchase per year.
How can I manage my subscription?
You can easily manage all aspects of your subscription through your account on our website. Simply log in and navigate to the "Manage Subscriptions" section, where you can:
- Change delivery frequency
- Skip a delivery
- Pause your subscription
- Add or remove products
- Update payment information
- Cancel your subscription
If you need assistance managing your subscription, our customer service team is happy to help at support@ayaani.co.uk.
Product Usage & Storage
What is the best time of day to take Ayaani supplements?
The optimal time to take our supplements varies by product:
- Glutathione Products: Best taken in the morning or between meals for optimal absorption
- Brain Health Supplement: Most effective when taken with breakfast or lunch
- Sleep Aid: Take 30-60 minutes before bedtime
- NAD+ Supplements: Take with meals, divided into morning and evening doses
Specific recommendations for each product can be found on the product packaging and description.
How should I store my Ayaani supplements?
For optimal potency and shelf life, store all Ayaani supplements in a cool, dry place away from direct sunlight. Our effervescent tablets are particularly sensitive to moisture, so it's important to keep them in their original container with the desiccant packet and ensure the cap is tightly closed after each use. While refrigeration is not necessary for our products, it won't harm them and may be preferred in very warm or humid environments.
What is the shelf life of Ayaani supplements?
All Ayaani supplements have a shelf life of at least 24 months from the date of manufacture when stored properly. The exact expiration date is printed on each product package. We recommend using products within the specified shelf life for optimal potency and effectiveness. Once opened, effervescent tablets should ideally be used within 3 months for best results.
Can I take Ayaani supplements with medications?
While our supplements are formulated with natural ingredients, some compounds can interact with certain medications. If you are taking prescription medications, have a medical condition, are pregnant or breastfeeding, or have specific health concerns, we recommend consulting with a healthcare professional before starting any new supplement regimen. This is particularly important for medications that affect blood clotting, blood pressure, blood sugar, or medications metabolised by the liver.
Still Have Questions?
If you couldn't find the answer you were looking for, our customer service team is here to help. Contact us at support@ayaani.co.uk